Terms & Conditions

Dinaaz Hair & Skin Clinic is a registered dermatology and aesthetic medicine practice. All clinical consultations, diagnoses, treatment recommendations, prescriptions and procedures are conducted or directly supervised by Dr. Nazia Iqbal Rajeeb, a qualified physician registered with the Karnataka Medical Council (KMC Reg. KRL-2012-0001079-KTK).

Content published on our website (dinaaz.in), social media channels, blog articles or WhatsApp communications is for general educational information only. It does not constitute medical advice, diagnosis or treatment. You should not rely on this content for medical decisions — always consult Dr. Nazia or a qualified physician in person.

Aesthetic medicine, dermatology and hair restoration are medical disciplines with inherently variable outcomes. While Dr. Nazia brings 11+ years of clinical expertise and uses clinically validated techniques and equipment, we do not and cannot guarantee specific results. Individual outcomes depend on your age, genetics, skin type, hormonal status, adherence to post-procedure instructions, and other medical factors outside our control.

Dr. Nazia may refer you to another specialist if a condition falls outside her scope of practice or if your care would be better served by a different physician or facility. We will facilitate this transition as smoothly as possible.

Treatment will only be provided after a proper clinical consultation. We do not initiate any procedure based on a phone inquiry, WhatsApp message, or website booking alone. A face-to-face assessment by Dr. Nazia is required before any treatment is recommended or performed.

Before any procedure — surgical or non-surgical — you will be provided with a detailed explanation of the treatment, its mechanism, expected outcomes, potential risks, complications, alternatives, aftercare requirements, and approximate recovery timeline. You must sign a procedure-specific informed consent form before treatment commences.

You may decline any recommended treatment or withdraw from a treatment mid-course without affecting your right to receive other care from us. However, if you withdraw mid-procedure or do not complete a prescribed course of treatment, we accept no clinical responsibility for incomplete outcomes.

You are responsible for providing complete and accurate medical history, including all current medications, allergies, supplements, previous surgeries, and relevant health conditions. Any withholding of clinically relevant information that results in an adverse outcome is your sole responsibility. Dr. Nazia and Dinaaz cannot be held liable for outcomes arising from incomplete or inaccurate medical histories.

Appointments may be booked online at dinaaz.in/book, via WhatsApp (+91 73384 22548), or by calling the clinic. Your booking is confirmed only upon receipt of a confirmation message from our team.

Monday to Saturday, 10:00 AM – 7:00 PM. Appointments are not available on Sundays or on public holidays, unless specifically communicated.

Please arrive 10–15 minutes before your scheduled appointment to complete registration forms. Late arrival may result in a shortened consultation time or rescheduling at the clinic's discretion.

We request a minimum of 24 hours' notice for cancellation or rescheduling. Cancellations with less than 24 hours' notice may result in forfeiture of any consultation fee paid. Repeated last-minute cancellations may result in the requirement of a non-refundable booking deposit for future appointments.

We reserve the right to cancel or reschedule appointments due to unforeseen clinical circumstances, medical emergencies, or events beyond our control. In such cases, you will be notified as soon as possible and offered the earliest available alternative appointment.

Failure to attend a confirmed appointment without prior notice constitutes a "no-show". Consultation fees paid for no-shows are non-refundable. Repeat no-shows may result in a requirement for advance full payment before future bookings.

A consultation fee is charged for all first-time and follow-up clinical consultations with Dr. Nazia. The fee is communicated at the time of booking. Consultation fees are separate from procedure or treatment fees.

Treatment costs are communicated transparently following your clinical assessment — not before. Quoting a cost before examining a patient is clinically irresponsible and not our practice. We do not quote "packages" without assessing your individual case.

We accept cash, UPI, NEFT/RTGS bank transfer, and major debit/credit cards. All transactions are processed in Indian Rupees (INR).

All applicable Goods and Services Tax (GST) as per Indian law will be applied and disclosed on your invoice.

Consultation fees are generally non-refundable once a consultation has been conducted.

Clinical photographs (of the scalp, face, skin, or treatment areas) are taken as part of your medical record. These are confidential and used exclusively for clinical documentation, progress tracking and your care. See our Privacy Policy for full details.

Your clinical photographs will never be used in marketing materials, on social media, or in before-and-after galleries without your separate, explicit written consent obtained on a specific consent form. This consent is entirely optional and will not affect your treatment.

You may not photograph or video-record clinical staff, procedures, other patients, or clinical areas of the clinic without prior written permission. Recording of consultations for personal reference requires Dr. Nazia's explicit consent.

You are free to share your own experience of treatment outcomes on review platforms (Google, Practo, etc.) provided your account is genuine and the review accurately reflects your experience.

You are responsible for following all post-procedure care instructions, attending all scheduled follow-up appointments, disclosing any post-procedure symptoms, reactions or concerns to us promptly, using prescribed medications, sunscreens or skincare as directed, and avoiding specified activities (sun exposure, exercise, swimming, etc.) during the recovery period communicated to you.

Dinaaz and Dr. Nazia accept no clinical responsibility for suboptimal outcomes arising from non-compliance with prescribed aftercare, failure to attend follow-up appointments, or use of non-prescribed products during the recovery period.

If you experience any unexpected reaction after a procedure — including unusual pain, swelling, redness, discharge, or fever — contact us immediately at +91 73384 22548. Do not delay seeking medical attention if you believe you are experiencing a medical emergency.

Dr. Nazia Iqbal and Dinaaz carry out all clinical procedures to the standard expected of a reasonably skilled and experienced dermatologist and aesthetic physician practising in India. Our liability is limited to the standard of care applicable under Indian medical law.

We make reasonable efforts to ensure accuracy of information on dinaaz.in. However, we accept no liability for reliance on website content for medical decisions. The website is provided "as is" without warranties of any kind.

To the fullest extent permitted by Indian law, our total liability to you for any claim arising from our Services shall not exceed the total fees paid by you to us in the 12 months preceding the claim.

You may access dinaaz.in for personal, non-commercial use to learn about our clinic, its Services, and to book appointments.

You may not: — Use the website for any unlawful purpose — Attempt to gain unauthorised access to any part of the website or its infrastructure — Scrape, copy or republish website content without our written permission — Use the website to transmit malicious code, spam, or unsolicited communications — Impersonate Dinaaz, Dr. Nazia, or any member of our staff

All content on dinaaz.in — including text, photographs, logos, design, brand identity and clinical articles — is the intellectual property of Dinaaz Hair & Skin Clinic and/or Dr. Nazia Iqbal Rajeeb. Reproduction, redistribution or commercial use without written permission is prohibited.

Our website may contain links to external sites (e.g., Google Maps, WhatsApp). We are not responsible for the content or privacy practices of third-party websites.

Dinaaz is a registered medical practice. Dr. Nazia may prescribe medications for your condition where clinically appropriate. Prescriptions are issued only after clinical assessment — we do not prescribe medications remotely or based on website inquiries.

We may recommend specific skincare products, sunscreens, or haircare products as part of your treatment plan. Product recommendations on the website or by clinic staff are general in nature — specific product suitability for your skin should always be confirmed with Dr. Nazia.

If Dinaaz retails any skincare products, their sale is subject to additional terms communicated at the point of sale. Opened or used products may not be returned unless they are found to be genuinely defective.